We recommend that you contact your agent, broker or us immediately with all available information about the loss.
A. Documents / information required for claims submission- A completed claim form with a full description of the incident
- The incident report from you and/or the building manager, witnesses’ statements and details of any remedial action taken, if available
- A copy of the police report, if available
- The third party's name, HKID Card No, telephone number and address, if available
- Photographs showing the location of the accident and the extent of injury and/or damage sustained by any third party. Digital photographs are acceptable
- Any third party’s letter, claim, writ, summons and/or process shall be notified or forwarded to us immediately unanswered
- You should not admit liability, assume any obligation, or make any offer or payment without our prior written consent