If you need to file a Golf Insurance claim, please contact your agent, broker or us immediately. You should submit a completed Claim Form to us as soon as possible and provide all relevant documents within thirty (30) days of the loss.
A. Documents / information required for claims submissionThird party legal liability:
- Confirmation letter issued by the golf club certifying that the accident occurred while you were playing or practicing on any regulated golf course
- Details of the third party including name, HKID Card number, telephone number, and address, if available
- The name and address of any witnesses
- Police report, if any
- All relevant writs, summons, correspondence and documents from any third party. Do not acknowledge or respond
Please Note: Do not admit liability or make any settlement with any third party without our prior written consent
Damage to or loss of golf equipment and personal effects:
- Confirmation letter issued by the golf club certifying that the loss occurred there
- Original purchase receipts of the items lost or damaged
- An estimate of repair costs. You should submit the estimate for our approval before making any repair
- Police report (only for loss caused by theft, burglary or robbery)
- In the event of loss due to theft, burglary or robbery, report to the golf club and police within 24 hours. Retain a copy of the police report
- Because an on-site survey may be required, do not dispose of any damaged items unless we have agreed in writing for you to do so. The disposal of damaged items without our authorization may result in the rejection of your claim
- Copy of “Hole-in-one” certificate issued by the golf club
- The original payment receipt for one treat of hospitality which should take place within thirty (30) days of the “Hole-in-one”
- Confirmation letter issued by the golf club certifying that the accident occurred while you were there
- Medical reports