If you need to file a Domestic Worker Insurance claim, you should notify your agent, broker or us immediately. You should submit a completed Claim Form as soon as possible, together with all relevant documents.
A. Documents / information required for claims submission
Employees' compensation:
- Form 2B (if sick leave less than 3 days)
- Form 2 (if sick leave more than 3 days but less than 7 days)
- With our approval, if the domestic worker does not suffer any permanent disability, you may reach a compromise settlement with the injured employee
- Form 5 & Form 7 (if permanent disability is certified by the Labour Department)
- Sick leave certificates
- Medical receipts
- Medical reports
- Medical receipts
- Medical reports
- Original payment receipt for repatriation expenses
- Original purchase receipts for the properties lost or damaged
- An estimate on repair costs. You should submit the estimate for our prior approval before making any repair
- Photographs of the damaged articles. Digital photographs are acceptable
- Police reports (only for loss caused by theft, burglary or robbery)
- Original purchase receipts of the properties lost or damaged
- Police reports
- Medical receipts
- Medical certificate
- Medical receipts
- Medical certificate
- Details of the third party including name, HKID card number, telephone number, and address, if possible
- The name and address of any witnesses
- All relevant writs, summons, correspondence and documents from any third party. Do not acknowledge or respond
- Do not admit liability or make any settlement with any third party without our prior written consent