- HKPTU members enjoy 25% discount, including family members and friends.
- Terrorist Act cover on Emergency Medical Expenses and Assistance (Section 1) and Personal Accident (Section 2)
- No excess
- All amateur sporting activaties are covered, no benefit limits will be adjusted. For example, skiing, scuba diving, bungy jump etc.
- No age limit. All ages are welcome. No health certificate is required.
- Cover Common Epidemic, such as SARS, Bird Flu, Dengue etc.
- Unlimited Medical Evacuation and Repatriation
- Free 24-Hour Worldwide Alarm & Assistance Services
- Personal Accident includes cover for major burns.
Schedule of Benefits
| Benefits | Premier (HK$) | Basic (HK$) |
|---|---|---|
1.  Emergency Medical Expenses and Assistance a.  Medical Expenses b.  Emergency Medical Evacuation c.  Repatriation of Remains d.  Overseas Hospital Cash e.  Child Guard |
$500,000 Unlimited Unlimited $3,000 $30,000 |
$350,000 Unlimited Unlimited $1,800 $18,000 |
2.  Personal Accident |
$1,000,000 |
$500,000 |
3.  Journey Cancellation and Interruption a.  Journey Cancellation b.  Journey Interruption |
$30,000 $30,000 |
$15,000 $15,000 |
4.  Personal Effects a.  Baggage and Personal Effects      Sub-limit for any one article/ pair/ set of articles b.  Personal Money c.  Travel Documents |
$10,000 $2,000 $2,000 $10,000 |
$5,000 $2,000 $1,000 $5,000 |
5.  Delay Coverage a.  Travel Delay       i. Delay       ii. Cancellation b.   Baggage Delay |
$1,000 $2,000 $1,000 |
$500 $1,000 $500 |
7.  Personal Liability |
$1,000,000 |
$600,000 |
The above information provides only a summary of the policy benefits. Actual coverage provided shall be subject to the terms, conditions and exclusions of the policy.
In the event of differences between the English and Chinese versions of these webpage, the English version shall prevail.
1. Is there any age limit for purchasing HKPTU travel insurance?
Ans: There is no age limit when applying for the single trip policy.
2. Does HKPTU travel insurance cover skiing or other sports activities?
Ans:HKPTU travel insurance covers all amateur sports including skiing, scuba diving, sky diving, bungy jumping etc. except competition of any kind or professional sports.
3. Can a child be covered by the single trip plan individually?
Ans:Children aged under 17 who travel alone can be covered under the single trip travel insurance.
4. What procedures shall I take if I am sick during the journey?
Ans:You can visit a qualified medical practitioner for medical consultation. Please remember to keep all doctor report(s)/receipt(s) for claims settlement.
5. Do I need to bring my policy during my journey?
Ans:It is appropiate that you bring your policy with you and keep a copy of the policy for your family members or friends.
6. I planned to travel with my friend. But he was seriously injured before departure and not able to do so. Is there any refund if I decided not to travel?
Ans:Yes. Under Journey Cancellation, we will reimburse you for the unrecoverable prepaid expenses subject to the stated limit of benefit if your traveling companion cancels the trip due to serious injury or serious sickness.
7. I am not a Hong Kong resident. I plan to leave Hong Kong for ten days for traveling and then return to Hong Kong. Can I purchase this plan?
Ans:As long as you are a HKPTU member, family members or friends of the HKPTU member and your journey starts from and ends at Hong Kong, you can purchase the single trip plan.
Chartis is a world leading property-casualty and general insurance organization serving more than 45 million clients in over 160 countries and jurisdictions. With a 90-year history, one of the industry's most extensive ranges of products and services, deep claims expertise and excellent financial strength, Chartis enables its commercial and personal insurance clients alike to manage virtually any risk with confidence.
Chartis is the marketing name for the worldwide property-casualty and general insurance operations of Chartis Inc.
Customer Service Hotline: +852 3666 7026
[Office Hours: Monday to Friday 9:00a.m to 6:00p.m, except public holiday]
Fax No.: +852 2838 4180
Address: 46/F, One Island East, 18 Westlands Road, Hong Kong
Email: travelguard.hk@chartisinsurance.com
Claims Services
Customer Service Hotline: +852 3666 7090
[Office Hours: Monday to Friday 9:00a.m to 6:00p.m, except public holiday]
Fax No.: +852 2834 8962
Address: 46/F, One Island East, 18 Westlands Road, Hong Kong
Email: travel.claim.hk@chartisinsurance.com
Emergency Assistance Services
24-hour Travel Guard Assistance Hotline: +852 3516 8699
